Knowledge Base

Why is Money Transferred via UPI Not Reflected in My Samco Account?

If your funds are not reflected in your Samco account, it could be due to one of the following reasons:

• Transaction Failed: In case of transaction failure the payment made from your bank will not reflect in the Samco Trading platform.
• Unlinked Bank Account: The UPI ID is linked to a bank account that is not registered with Samco.

For funds to reflect correctly in your ledger, we recommend linking your bank account with Samco. Alternatively, if you’d prefer not to link this account, simply provide the corresponding cheque image of the unlinked account for verification. Once verified, we’ll initiate the necessary steps to process your refund.

How Long Does It Take for Funds to Reflect in My Samco Account?

UPI/Payment Gateway (Successful Transaction): Instant
UPI/Payment Gateway (In progress Transaction): 24 to 48 working hours
UPI/Payment Gateway (Failed Transaction): 4 to 5 working days

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